FAQ’s

FAQ’s for purchasing Vouchers from websites operated by Discount Vouchers Ltd.

 

Buying a Voucher

We’ve tried to make buying a voucher as easy as possible.

  • Once you have found the voucher of your choice from the vouchers available click the “Buy Now” or “Add to basket” button
  • You will then be prompted to enter your credit card and address details
  • Your bank may ask you for some information to validate and confirm your identity
  • Once the transaction is complete you will receive your purchased voucher by email
  • Purchase complete

Please note:

Your credit card or bank statement may show the purchase as being from Discount Vouchers Ltd, or one of Discount Vouchers Ltd trading names.

Each voucher is uniquely identifiable and will be checked at the establishment. Vouchers can only be used once. The establishment reserves the right to refuse any voucher. If multiple copies exist vouchers will only be accepted on its first presentation. Establishments decision is final.

 

I don’t have a printer!

If you don’t have access to a printer then don’t worry you can still buy one. Vouchers can be presented to establishments in printed form, or by showing the voucher on a device such as a smartphone.

Please note:

Each voucher is uniquely identifiable and will be checked at the establishment. Vouchers can only be used once. The establishment reserves the right to refuse any voucher. If multiple copies exist vouchers will only be accepted on its first presentation. Establishments decision is final.

 

My voucher didn’t print!

Sometimes printers have a mind of their own and decide to eat the paper they are printing onto.

Your voucher is delivered by email as a PDF file – which can be printed again in the event of printer malfunctions, or you mislay the voucher once printed.

Please do not delete the email containing your voucher until you are confident that you no longer need access to the PDF voucher file.

Please note:

Each voucher is uniquely identifiable and will be checked at the establishment. Vouchers can only be used once. The establishment reserves the right to refuse any voucher. If multiple copies exist vouchers will only be accepted on its first presentation. Establishments decision is final.

 

I can’t buy online?!

Our systems use the very latest security to ensure your data and credit card details remain safe.

Unfortunately we are unable to offer the sale of vouchers over the telephone or by cash. To make a purchase you must use the internet.

Please note

Each voucher is uniquely identifiable and will be checked at the establishment. Vouchers can only be used once. The establishment reserves the right to refuse any voucher. If multiple copies exist vouchers will only be accepted on its first presentation. Establishments decision is final.

 

I want to buy two of the same vouchers

Some voucher deals are available to purchase in multiple amounts. Please refer to the individual voucher deal terms and conditions for details.